Square Online Disruption
Resolved·Degraded performance

We recently experienced a disruption that impacted some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

Fri, May 23, 2025, 10:43 PM
(1 week ago)
·
Affected components
Square Online
Updates

Resolved

We recently experienced a disruption that impacted some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

Fri, May 23, 2025, 10:43 PM

Monitoring

We have released a fix for the earlier disruption to Square Online, Square Reports and item Inventory, and are beginning to see impacted services return to full functionality. Sellers may still see a slight delay in updates to Inventory. We'll continue to share further updates here, until we've confirmed the issue has been resolved.

We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience as we work to resolve this issue.

Fri, May 23, 2025, 09:27 PM(1 hour earlier)

Investigating

After reviewing the fix released, it appears the disruption to Square Online, Square Reports and item inventory is still occurring. We are continuing to test and investigate this further. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.

Fri, May 23, 2025, 08:16 PM(1 hour earlier)

Monitoring

Our team has released a fix for the disruption that is impacting Square Online and item inventory, and are monitoring the outcome. Once we have more information about this, we will update Sellers here, we appreciate your continued patience.

Fri, May 23, 2025, 08:04 PM(11 minutes earlier)

Investigating

We are currently experiencing a disruption that is impacting Square Online sites and item inventory. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

Fri, May 23, 2025, 07:50 PM(14 minutes earlier)