Multiple Services Disruption
Resolved·Degraded performance
Wed, May 28, 2025, 11:27 PM
(4 days ago)
·
Affected components
Kitchen Display System (KDS)
Point of Sale
Square for Restaurants
Updates

Resolved

The disruption impacting the cancellation and refunding of Payments, as well as entering Tips, and sending Orders to Square KDS, is now fully resolved. Services are now working normally. Thank you for your patience with us as we worked to resolve this issue.

Wed, May 28, 2025, 11:27 PM

Monitoring

We have released a fix for the earlier disruption to Canceling or Refunding Payments, entering Tips, and sending Orders to Square KDS and are beginning to see impacted services return to full functionality. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

Wed, May 28, 2025, 09:33 PM(1 hour earlier)

Investigating

We are currently experiencing a disruption that is impacting Canceling or Refunding Payments, entering Tips, as well as sending Orders to Square KDS. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

Wed, May 28, 2025, 09:11 PM(21 minutes earlier)

Investigating

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

Wed, May 28, 2025, 09:00 PM(10 minutes earlier)