Square status - France

All Systems Operational
Payment Acceptance Operational
Account Creation Operational
Account Accessibility Operational
Point of Sale Operational
Balance & Transfers Operational
Square Online Operational
Dashboard Operational
Team Management Operational
Developer Services & API Operational
Square for Restaurants Operational
Square Website Operational
Support Center & Seller Community Operational
Square Invoices Operational
Square for Retail Operational
Square Appointments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 11, 2022

No incidents reported today.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022
Resolved - Our engineering team has confirmed that the issue a small number of Square for Retail sellers were experiencing is now stable.
If you do experience a crash of this nature on Square for Retail on Square Register, please check for any available updates:

1. Tap the down arrow at the top of your Square Register.
2. Select Settings.
3. Tap Hardware > General > About Register.
4. Tap Software Update. If there is no update, your software is up to date.

Thank you for bearing with us while our team worked to resolve this issue.

Aug 4, 16:06 CEST
Monitoring - We've received reports from a small number of Square for Retail sellers experiencing unexpected app crashes on the item details page. Our engineers have confirmed this can occur where an item exists in an inventory with set minimum and maximum modifiers. This issue is currently only impacting the Retail app for Square Register. iOS devices are not impacted.

We've started rolling out an early update to app version 5.97 for impacted accounts. If you have experienced crashes of this nature on Square for Retail on Square Register, please check for any available updates:

1. Tap the down arrow at the top of your Square Register.
2. Select Settings.
3. Tap Hardware > General > About Register.
4. Tap Software Update. If there is no update, your software is up to date.

Our team is continuing to monitor this issue for sellers experiencing unexpected crashes per the above conditions and will continue to work on rolling out 5.97 for impacted sellers.

Aug 4, 05:56 CEST
Identified - We've received reports from a small number of Square for Retail sellers experiencing unexpected app crashes on the item details page. Our engineers have confirmed that this can occur where an item exists in an inventory with set minimum and maximum modifiers. This issue is currently only impacting the Retail app for Square Register. iOS devices are not impacted.

Our team is continuing to work on a fix and we'll share more as it becomes available. Thanks again for your patience as we work to resolve this issue.

Aug 4, 02:45 CEST
Investigating - We've received confirmed reports of issues impacting the ability to access item modifiers through Square for Retail, resulting in the item editing page crashing unexpectedly. This issue is currently only affecting Android devices - including the Square Register and Square Terminal.

Our team is working on a resolution and will update you as we have more information.

We appreciate your patience while we look to get this resolved.

Aug 3, 23:10 CEST
Aug 3, 2022
Aug 2, 2022
Resolved - We can confirm that the issues affecting Account Accessibility have now been fully resolved.

We know how important service functionality is to your business and how detrimental disruptions can be. Thank you for your continued patience while we worked to resolve this issue.

Aug 2, 23:59 CEST
Monitoring - Our engineers have implemented a fix and confirmed that issues affecting Account Accessibility are now beginning to stabilize.

We will continue monitoring until we can confirm that this issue is fully resolved.

Aug 2, 21:15 CEST
Investigating - We are receiving confirmed reports of Sellers unable to access their account via login. We are working with our teams to confirm & determine the potential breadth of impact.

We will be back soon with another update.

Aug 2, 18:24 CEST
Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.