Square status - France
Degraded Performance: Square for Restaurants Checks & Square Point of Sale Receipts
Incident
Report for Square FR
Resolved
Square Point of Sale and Square for Restaurants versions 5.94 are now available via the Apple App Store. Updating your app to 5.94 will resolve the earlier issue we saw where notes added to Open Tickets and Checks appeared on printed receipts for iOS users.
Thank you for your patience as our team worked to resolve this issue.
Thank you for your patience as our team worked to resolve this issue.
Monitoring
Our engineering team is working on an update to the app, 5.94, that will resolve this. We will be back to update this status once that has gone through.
Update
Our team has implemented a fix in the new version 5.94 and actively working to roll it out. We will confirm when this version becomes available. Thank you for your patience.
Identified
We've identified an issue where notes added to Open Tickets on Square Point of Sale, and Checks on Square for Restaurants appear on printed receipts for iOS users.
Our team is implementing a fix for this issue in version 5.94 updates for these apps, which will be available from the iOS App Store soon. We'll continue to provide further updates as they come to hand, thanks for your patience as we've worked to resolve this issue.
Our team is implementing a fix for this issue in version 5.94 updates for these apps, which will be available from the iOS App Store soon. We'll continue to provide further updates as they come to hand, thanks for your patience as we've worked to resolve this issue.
Investigating
We are seeing reports that internal customer notes are printing on customers' receipts despite that option being toggled off for iOS users.
We appreciate your continued patience while we work to resolve this.
We appreciate your continued patience while we work to resolve this.
This incident affected: Point of Sale and Square for Restaurants.