Square status - France

Degraded Performance: Payment Acceptance
Incident Report for Square FR
Resolved
This issue has been fully resolved.

Thanks again for bearing with us.
Posted Nov 30, 2022 - 14:45 CET
Monitoring
Our partner has confirmed they have resolved the issue causing some payments where 3DS authentication is required to fail. We will continue to monitor the situation for a period of time. We appreciate your patience today.
Posted Nov 30, 2022 - 14:31 CET
Identified
Our partner has identified the issue which may be causing some payments where 3DS authentication is required to fail and they are working on a fix.

Thanks for your continued patience.
Posted Nov 30, 2022 - 13:01 CET
Investigating
Due to an issue with one of our third-party partners, some customers processing payments where 3DS authentication is required may experience a decline when attempting to accept payments.

Our engineering team are actively working with our partner on a solution we'll be back as soon as we have an update.
Posted Nov 30, 2022 - 12:03 CET
This incident affected: Payment Acceptance.