Square status - France

Square Terminal and Cash Mangement - Degraded Performance
Incident Report for Square FR
Resolved
The disruption with Square Terminal and Cash Management has been resolved. We appreciate your patience as our engineers worked to resolve this.
Posted Nov 19, 2022 - 23:45 CET
Identified
We have identified an issue with Square Terminal where some sellers are experiencing an error when trying to enable the Cash Management Setting.

If you need Cash Management enabled, please perform a factory reset on your Terminal, which will fix this issue. Before performing a reset, please ensure:

- You do not have offline payments pending
- You know your WiFi password and Square account login details
- You have the time to perform the reset, which may take 10-15 minutes

Thanks for your patience while we work on a fix for this issue.
Posted Nov 18, 2022 - 07:59 CET
Investigating
We are currently investigating issues with this service. Our Engineering Teams are aware and we will update issquareup.com as more info becomes available. Thank you for your patience.
Posted Nov 17, 2022 - 22:44 CET
This incident affected: Point of Sale.