Our Engineers have released a fix to address the disruption that caused loading errors on Android devices. If you are seeing this, we recommend that you update your app to version 6.16 as soon as you can. We appreciate your patience as we worked to resolve this.
Posted May 02, 2023 - 18:50 CEST
Update
We appreciate you bearing with us as our engineering team is continuing to implement a solution for the issue that some sellers may be experiencing when loading iOS-created order tickets on Android devices. We'll be back with more updates as they become available.
Posted May 02, 2023 - 14:09 CEST
Update
We can confirm that some Sellers are experiencing issues when loading current iOS-created order tickets on Android devices. Our teams are in the process of rolling out a fix. We will keep you up to date as best we can as we roll out and monitor. Thank you for your patience!
Posted May 02, 2023 - 02:18 CEST
Investigating
We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.